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Can i get a new medicare number?

Many people worry about Medicare identity theft, fraud, or simply losing their Medicare card. A common question is: Can Medicare issue a completely new number? The short answer: yes, but only in specific circumstances.

Quick Definition

Your Medicare number (MBI) is a unique identifier for Medicare services—and under limited conditions, you can request a change if you believe it’s compromised.


What Is the Medicare Number (MBI)?

  • Medicare no longer uses Social Security Numbers on its cards. 

  • Since 2018, beneficiaries have been issued a Medicare Beneficiary Identifier (MBI), which is a randomly generated 11-character code. 

  • This change was made to reduce the risk of identity theft. 

  • The MBI does not change your Medicare benefits. 


In Which Cases Can You Get a New Medicare Number?

You may request a new Medicare number if:

  1. You suspect identity theft or fraud.

    • If someone else has gained access to your Medicare number, you can ask for a new one. 

  2. Legal reasons.

    • In exceptional situations, such as a court order, Medicare may issue a new number. 

  3. Your number is compromised.

    • If you believe your MBI has been exposed (for example, someone got ahold of your card), you can request a replacement. 


How to Request a New Medicare Number

  • You need to call Medicare on their official number and explain why you want a new MBI. 

  • You may need to verify your identity and provide a reason: suspected fraud, 

  • Your address must be up to date so they can mail your new card. 

  • Once your request is approved, they will issue a new MBI and send you a card; but note, changes are limited to specific, serious cases. 


What Happens After You Get a New Number?

  • Your old MBI doesn’t immediately disappear; there may be a transition period where both numbers are active so that valid claims submitted under the old number can still be processed. 

  • You will need to inform your health providers and possibly your Medicare Advantage or Part D plan about your new number. 

  • Make sure to shred your old Medicare card once your new one arrives so your old MBI is not misused. 


How to Protect Yourself from Medicare Identity Theft

  • Monitor your Medicare claims and statements regularly for suspicious activity. 

  • Report any suspected fraud to Medicare or Social Security immediately.

  • Do not give your Medicare number to anyone calling you unexpectedly—fraudsters often pretend to be from Medicare to steal your information. 

  • Keep your Medicare card secure, just like you would with your Social Security card. 


FAQ

Q1: Will changing my Medicare number affect my coverage?
No — your Medicare benefits remain the same when you get a new MBI. 

Q2: Can I change my Medicare number just because I lost my card?
Not typically; losing your card is not enough reason. You need to show there’s a risk, like identity theft. 

Q3: What if someone steals my Medicare number?
Report it right away, and you can apply for a new Medicare number if you believe the old one is compromised. 

Q4: How long does it take to get a new Medicare card?
Once the request is approved, the new card is mailed to your address; your old number may remain active briefly. 

Q5: Do I need to change my number again if I change my name or address?
No — a number change is not generally required just because of a name or address change, but you should update your records. 


Final Summary

You can get a new Medicare number, but only in limited and serious situations like identity theft or legal orders. Your MBI doesn’t affect your Medicare benefits — it’s simply a safer identifier than the old SSN-based number. To request a new number, you’ll need to contact Medicare, provide a reason, and verify your identity. After that, you’ll receive a new Medicare card, and you should destroy your old one securely.


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