Retail brings unique risks—from slips in aisles to product liability and customer disputes. The right General Liability (GL) insurance protects your business, customers, and bottom line. Here’s how to choose the ideal plan, why coverage matters, and how THAgency delivers tailored solutions.
1. What Retail GL Policies Should Cover
Retail GL insurance should include:
Bodily Injury Liability: Covers customer injuries (e.g., slips and falls, merchandise accidents, shopping cart mishaps) and related medical or legal costs.
Property Damage: Protects against damage to customer property caused by your store, staff, or product use.
Products & Completed Operations: Essential for product defects, packaging issues, or after-sale injuries.
Personal and Advertising Injury: Covers claims like false advertising, libel, or copyright infringement related to store promotions.
Medical Payments: Covers minor injuries regardless of fault—ideal for preserving goodwill.
Legal Defense: Covers attorney fees and court costs, even for unfounded claims.
2. Coverage Limits Ideal for Retail
For many small- to mid-sized retailers, these limits are effective:
When liability risks increase, umbrella insurance adds layers of protection.
3. Add-Ons Retailers Should Consider
Consider key endorsements to strengthen your policy:
THAgency helps you select add-ons tailored to your retail environment.
4. Policies That Save and Simplify
Bundles that benefit retail operations include:
GL + Commercial Property: Protect your store and third-party liability.
GL + Business Interruption: Covers lost income and expenses during closures.
GL + Cyber Liability: Essential for retailers using POS systems or collecting customer data.
GL + EPLI: Adds protections against employee-related claims.
Bundling through THAgency often delivers 10–25% premium discounts.
5. How to Find the Best Plan
Choose wisely by:
Assessing your store’s layout, staff, events, and product mix.
Comparing policies from nearly 100 top insurers via THAgency.
Reviewing endorsements and limits annually to keep pace with business changes.
Implementing safety measures—like slip-resistant flooring, CCTV, and employee training—for lower premiums.
Final Takeaway
Retail businesses face a variety of liability risks—from customer injuries and defective products to advertising claims and data breaches. The right GL policy protects your storefront, reputation, and profits. When bundled and customized properly, it becomes a powerful risk management tool.
Ready to Secure the Best GL Plan for Your Store?
Get a free customized quote from THAgency today. We’ll assess your retail needs, recommend the right GL plan and endorsements, and secure the best-priced options from top insurers.
