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What is the difference between product liability and warranty?

When selling or manufacturing products, understanding the difference between product liability and warranty isn’t just good practice — it’s critical for your business survival.

At first glance, they may seem similar. Both involve customer expectations and product performance. But legally and financially, they’re very different beasts.

In this article, we break down everything you need to know — in plain English.


What Is Product Liability?

Product liability is a legal obligation. If your product causes injury, illness, death, or property damage due to a defect, you can be held liable, even if you didn’t intend any harm.

This applies to:

  • Manufacturers

  • Distributors

  • Retailers

There are 3 main types of product defects:

  1. Design Defects – flawed before it’s even made

  2. Manufacturing Defects – something went wrong during production

  3. Marketing Defects – insufficient instructions or warnings

Example:
A blender explodes while in use due to a wiring issue. Even if your warranty expired, the injured person can sue under product liability law.


What Is a Warranty?

A warranty is a promise or guarantee you make to the buyer. It’s either express (written/spoken) or implied (automatic under state laws).

Warranties usually promise that:

  • The product will work as expected for a set period

  • You’ll repair or replace defective items

Types of warranties:

  • Express Warranty – “This vacuum has a 3-year motor warranty.”

  • Implied Warranty of Merchantability – The product will do what it’s supposed to.

  • Implied Warranty of Fitness – If the seller knows your specific need, the product must match it.

Example:
A lawnmower doesn’t start two weeks after purchase. The buyer can claim a repair or replacement under warranty — not because they were hurt, but because the product failed too soon.


The Key Differences

 

FeatureProduct LiabilityWarranty
Legal BasisTort LawContract Law
TriggersInjury or property damageProduct malfunction/failure
Proof NeededProduct was defective and caused harmProduct didn’t meet promised function
Time LimitsVaries by state (statute of limitations)Usually 1–5 years depending on the product
CoverageIncludes bodily harm or deathCovers repair/replacement only

Why You Need Insurance

Even if you offer warranties, you’re not protected against lawsuits for injuries or damages. That’s where product liability insurance comes in.

It helps cover:

  • Legal defense costs

  • Settlements or court-ordered payouts

  • Claims of negligence, strict liability, or breach of warranty

Without it, a single lawsuit could shut down your business.


How THAgency Can Help

At Toby Hansen Agency, we work with nearly 100 insurance carriers to find you the most affordable and comprehensive coverage — from product liability to general business protection.

Whether you’re launching your first product or distributing thousands each month, we can help you protect your business from financial disaster.


Final Thoughts: Know the Difference Before It Costs You

Understanding the difference between product liability and warranty isn’t just smart — it’s essential. While warranties protect the buyer’s expectations, product liability protects people from harm — and you from major legal consequences.

Need help finding the right insurance policy for your product?
Let our experts at THAgency guide you to the right coverage.

product liability vs warranty

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